Finding Products
Sales outside the USA
Customer Service Contact Information Refunds, Returns & Guarantee Damaged Shipments Payment Methods and Security Shipping & Handling Costs |
Privacy Policy & Security of Your Personal Information Information Collection, Use, and Sharing Security, Encryption, Precautions Sales Tax
CONTACT US Copyright Statement |
Finding Products
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The easiest way to find products at Barbara Mendes Online Store is to use the
Search Function. Alternatively you can browse products by their grouping in appropriate categories detailed in the menu on the left. If you have very specific questions about individual products,
please email us
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Sales outside the United States of America Back to Top
We accept orders from the following countries who pay for merchandise using PayPal: |
Anguilla Australia Austria Belgium Brazil Canada Chile China Costa Rica |
Denmark Domican Republic Finland France Germany Greece Hong Kong Iceland |
India Ireland Israel Italy Jamaica Japan Luxembourg Mexico Netherlands |
New Zealand Norway Portugal Singapore South Korea Spain Sweden Switzerland Taiwan United Kingdom
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Customer Service Contact Information Back to Top
For any questions, including customer service and returns, please
contact us. |
Refunds, Returns & Guarantee
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100% satisfaction guaranteed! If you are not pleased with your purchase, return product with a letter explaining your reasons within 30 days of
receipt for full refund of purchase price to:
Barbara Mendes Prints, LLC 10742 Burbank Blvd. North Hollywood, CA 91601 USA
Please contact us prior to this, citing your reasons for the return.
Refund is for product price
only: Shipping and handling charges do not apply (for the initial shipping -and for the cost to you of returning this merchandise). Please package any returned merchandise in the same manner as you
received it, to avoid damages to the art work. |
Damaged Shipments
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Barbara Mendes Online Store.com understands that products are sometimes damaged in
shipment. Please contact by email if your shipment was damaged and describe the damage to us. Barbara Mendes Online Store may request proof that a product has been damaged during shipment
and request that you contact UPS for a claim.
Shipping charge refunds are at the discretion of Barbara Mendes Online Store and we reserve the right to refuse refunds if we believe that
customers are engaged in fraud. |
Payment Methods and Security
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The Barbara
Mendes Online Store.com accepts Visa, Mastercard, American Express, Discover and PayPal. We process your credit card over a secure connection ( https:// ) using simple swipe validation at our physical
office. Our credit card processing is not in real time and our order fulfillment is during our normal business hours of 9 a.m. to 5 p.m. Pacific Time.
Note about Credit Card payments: If you pay by credit card, your transaction will be processed by
Corporate Impressions in North Hollywood, CA. Corporate Impressions will appear on your credit card statement.
Note about PayPal payments: PayPal is the authorized payment processor for Barbara Mendes Prints,
LLC. - - “PayPal *BARBARAMEND” will appear on your bill. |
Shipping & Handling Costs
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All products are shipped by United Parcel Service (UPS) and include packing
& handling charges
which reflect the amount of special labor and packaging materials involved in handling our various types of products. All unframed lithographs and posters are packed FLAT in dense cardboard so they arrive to you in good condition, ready for framing or hanging.
None of our posters or lithographs are shipped rolled up in a tube. |
Privacy Policy & Security of Your Personal Information Back to Top
BarbaraMendes.org secures your personal information from unauthorized access,use or disclosure. Barbara Mendes.org secures the personally identifiable
information you provide us on a secure computer server, in a controlled, secure environment, protected from unauthorized access, use or disclosure.
We are committed to protecting the security of your
personal information. We will not sell or provide your personal information, nor do we give, share, sell, or transfer any personal information collected on this secure to third party users.
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Information Collection, Use, and Sharing Back to Top
We request information from you on our order form. To buy from us, you must have
cookies enabled on your browser, provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for
billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We are the sole owners of the information collected on this site. We
only have access to collect information that you voluntarily give us via email, during checkout or other direct contact from you. We will not sell or rent this information to anyone.
We
will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to
fulfill your request, e.g. to ship an order.
We will only contact you by email if we have a problem fulfilling your order. In the future, we may have an opt-in Mailing List for specials, store
updates and Barbara Mendes exhibits at which time we would INVITE you to subscribe (or opt-in). This would be a one-time mailing which would give you an opportunity to subscribe.
If we do set up a Maiing List and you subscribe to our Barbara Mendes Prints Newsletter, you may opt-OUT at any time by following the Unsubscribe instructions found in the footer of all Email
Newsletters.
You can also opt-OUT at any time by contacting us by email, phone or by mail. |
Security, Encryption, Precautions Back to Top
We take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as name, address and email address), that information
is encrypted and transmitted to us in a secure way. When you enter highly sensitive data ( your credit card information ) we process the transaction in our physical store. You can verify that
sensitive information is being protected by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Order information ( excluding payment details ) is the only data stored
offline, and this is for backup purposes only. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel we are not abiding by this privacy policy, contact us immediately |
Sales Tax
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Sales tax is charged on all order placed in the state of California.
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CONTACT US
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The Barbara Mendes Online Store is owned and operated by:
Barbara Mendes Prints, LLC 10742 Burbank Blvd. North Hollywood, CA 91601
Tel 818-761-9295
Fax 818- 509-7904 E-mail: info@barbaramendes.org The Fine Arts by Barbara Mendes Web site at www.BarbaraMendes.org is owned and operated by Barbara Mendes Corporate Impressions is the company that processes our orders and will appear on your credit card or
PayPal statement. |
Copyright Statement
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Copyright 2003 Barbara Mendes. The Images on this web site are the sole property of Fine Art by Barbara Mendes and Barbara Mendes Prints, LLC. For Inquiries regarding reproduction of these images,
contact: Info@BarbaraMendes.org
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It’s time to go shopping! |