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Online Store Policies for Barbara Mendes Prints, LLC

                                    Enter the store!

Finding Products
Sales outside the USA
Customer Service Contact Information
Refunds, Returns & Guarantee
Damaged Shipments
Payment Methods and Security
Shipping & Handling Costs

Privacy  Policy & Security of Your Personal Information
Information Collection, Use, and Sharing
Security, Encryption, Precautions
Sales Tax
Copyright Statement

Finding Products                                                             Back to Top

The easiest way to find products at Barbara Mendes Online Store is to use the Search Function.  Alternatively you can browse products by their grouping in appropriate categories detailed in the  menu on the left. If you have very specific questions about individual products, please email us

Sales outside the United States of America             Back to Top

We accept orders from the following countries who pay for merchandise using  PayPal:

Costa Rica

Domican Republic
Hong Kong


New Zealand
South Korea
United Kingdom

Customer Service Contact Information                   Back to Top

For any questions, including customer service and returns, please contact us.

Refunds, Returns & Guarantee                                   Back to Top

100% satisfaction guaranteed! If you are not pleased with your purchase, return product with a letter explaining your reasons within 30 days of receipt for full refund of purchase price to:

Barbara Mendes Prints, LLC
10742 Burbank Blvd.
North Hollywood, CA 91601

contact us prior to this, citing your reasons for the return.

Refund is for product price only: Shipping and handling charges do not apply (for the initial shipping -and for the cost to you of returning this merchandise). Please package any returned merchandise in the same manner as you  received it, to avoid damages to the art work.

Damaged Shipments                                         Back to Top

Barbara Mendes Online understands that products are sometimes damaged in shipment.  Please contact by email if your shipment was damaged and describe the damage to us.   Barbara Mendes Online Store may request proof that a product has been damaged during shipment and request that you contact UPS for a claim.

Shipping charge refunds are at the discretion of Barbara Mendes Online Store and we reserve the  right to refuse refunds if we believe that customers are engaged in fraud. 

Payment Methods and Security                                  Back to Top

The Barbara Mendes Online accepts Visa, Mastercard, American Express, Discover and PayPal. We process your credit card over a secure connection ( https:// ) using simple swipe validation at our physical office. Our credit card processing is not in real time and our order fulfillment is during our normal business hours of 9 a.m. to 5 p.m. Pacific Time.

Note about Credit Card payments: If you pay by credit card, your transaction will be processed by Corporate Impressions in North Hollywood, CA. 
Corporate Impressions will appear on your credit card statement.

Note about PayPal payments: PayPal is the authorized payment processor for Barbara Mendes Prints, LLC.  - - “PayPal *BARBARAMEND” will appear on your bill.

Shipping & Handling Costs                                           Back to Top

All products are shipped by United Parcel Service (UPS) and include packing & handling charges which reflect the amount of special labor and packaging materials involved in handling our various types of products.  All unframed lithographs and posters are packed FLAT in dense cardboard so they arrive to you in good condition, ready for framing or hanging. None of our posters or lithographs are shipped rolled up in a tube.

Privacy  Policy & Security of Your Personal Information           Back to Top secures your personal information from unauthorized access,use or disclosure. Barbara secures the personally identifiable information you provide us on a secure computer server, in a controlled, secure environment, protected from unauthorized access, use or disclosure.

We are committed to protecting the security of your personal information. We  will not sell or provide your personal information, nor do we give, share, sell, or transfer any personal information collected on this secure to third party users.

Information Collection, Use, and Sharing               Back to Top

We request information from you on our order form. To buy from us, you must have cookies enabled on your browser, provide contact  information (like name and shipping address) and financial information (like credit card number,  expiration date). This information is used for billing purposes and to fill your orders. If we have  trouble processing an order, we'll use this information to contact you.

We are the sole owners of the information collected on this site. We only have access to collect  information that you voluntarily give us via email, during checkout or other direct contact from  you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not  share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

We will only contact you by email if we have a problem fulfilling your order. In the future, we may  have an opt-in Mailing List for specials, store updates and Barbara Mendes exhibits at which time we  would INVITE you to subscribe (or opt-in).  This would be a one-time mailing which would give you an  opportunity to subscribe. 

If we do set up a Maiing List and you subscribe to our Barbara Mendes Prints Newsletter, you may  opt-OUT at any time by following the Unsubscribe instructions found in the footer of all Email  Newsletters.

You can also opt-OUT at any time by contacting us by
email, phone or by mail.

Security, Encryption, Precautions                           Back to Top

We take precautions to protect your information. When you submit sensitive information via the  website, your information is protected both online and offline.

Wherever we collect sensitive information (such as name, address and email address), that  information is encrypted and transmitted to us in a secure way. When you enter highly sensitive data  ( your credit card information ) we process the transaction in our physical store. You can verify  that sensitive information is being protected by looking for a closed lock icon at the bottom of  your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your  information offline. Order information ( excluding payment details ) is the only data stored  offline, and this is for backup purposes only. The computers/servers in which we store personally  identifiable information are kept in a secure environment.

If you feel we are not abiding by this privacy policy,
contact us immediately

Sales Tax                                                                      Back to Top

Sales tax is charged on all order placed in the state of California.

CONTACT US                                                                     Back to Top

The Barbara Mendes Online Store is owned and operated by:

Barbara Mendes Prints, LLC
10742 Burbank Blvd.
North Hollywood, CA 91601

Tel    818-761-9295
Fax   818- 509-7904

The Fine Arts by Barbara Mendes Web site at
is owned and operated by Barbara Mendes

Corporate Impressions is the company that processes our orders and will appear on your credit card or PayPal statement.

Copyright Statement                                                   Back to Top

Copyright 2003 Barbara Mendes. The Images on this web site are the sole property of Fine Art by Barbara Mendes and Barbara Mendes Prints, LLC. For Inquiries regarding reproduction of these images, contact:

It’s time to go shopping!

Copyright 2003 Barbara Mendes. World Rights Reserved / Site by Mosser Design